TeamCONVERGENCE.

Digital Services

Digital isn't a buzzword, it is what creates competitive advantage.

About this services

At TeamCONVERGENCE, we see digital as foundational to many of the projects we engage in—essential to business functionality and success. Because our clients include iconic companies with large systems and millions of users, we bring you a broad, practical perspective on the challenges and opportunities of doing business in a digital world.
 

Focus Areas

Digital Strategy

TeamCONVERGENCE specializes in digital transformation. It’s not only about deploying a new channel, but also about reframing how your organization operates. From assessing capabilities and developing a strategic roadmap through making technology recommendations and leading a successful strategic execution, we provide end-to-end solutions to deliver on a digital vision.

Website and Ecommerce Platforms

We help our clients launch new capabilities and multi-channel strategies that improve the customer experience across all Internet platforms. We bring hands-on expertise in developing customer-centric digital solutions that create an engaging, intuitive user/shopping experience and build long-term loyalty. Our solutions align and integrate with non-digital channels and activities, eliminating manual interaction in ways that improve user experience, inventory management, sales, and order fulfillment.

Mobile

TeamCONVERGENCE helps companies optimize their mobile presence by planning and executing on mobile strategies that reinforce their brands and build customer loyalty. We have expertise in native applications and adaptive/responsive solutions that optimize the user experience across a wide range of mobile devices. Our clients “earn” their place on their customers’ devices every day while also reducing development costs, time to market, and support needs.

Vendor Selection

Your choice of technology vendor(s) can make or break a digital initiative. Point B has a longstanding track record of helping our clients make the right choices. We begin by helping to identify, prioritize and articulate requirements. We bring an independent point of view to vendor evaluations that consider both quantitative and qualitative measures, including cultural fit.

Analytics

We take a pragmatic, incremental approach to business intelligence (BI) and analytics that get results. It’s all about gaining the timely insight to make more effective decisions, take more informed action, and improve business outcomes. Our expertise spans from BI strategy to infrastructure design and execution for companies of all sizes and industries.

Digital Architecture: Systems Data and Content Management

Content management has become essential to strong, secure digital communications. It’s a fast-evolving discipline that includes Web Content Management Systems (for external-facing functions) and Enterprise Content Management Systems (for internal operations). We take a 360-degree view of these systems, helping companies choose the right CMS and organize their data for operational efficiency, collaboration, system performance and security. When needed, we can also help build the underlying digital architecture, from design and vendor selection through project leadership—including change management solutions that win stakeholder buy-in.
CASE STUDY